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At onlin177, your account data — from wallet activity tied to DANA, OVO, and ShopeePay through to your session records — is handled under a clear, consistent privacy framework. This page walks you through exactly what we collect, why we hold it, and what you can do about it.
This policy applies to all personal data we process when you access onlin177, create or use an account, connect a payment method, or contact our support team. Personal data includes your registered email address, account activity logs, device identifiers used during login sessions, and the transaction references generated when you move funds through DANA, OVO, or ShopeePay. We collect this information because it is necessary to operate your account, verify that transactions reach the right wallet, and respond to account queries you raise with us. We do not sell your personal data to third parties. Data may be shared with payment processors — specifically the wallet platforms you connect — to the extent required to complete a transaction you initiate. We may also share data with law-enforcement or regulatory bodies where required by applicable law in Indonesia or other eligible jurisdictions. Retention periods follow what is operationally necessary and legally required; account data linked to transactions is held for as long as those records must be maintained under applicable local law. Where local law does not mandate a specific period, we keep data only for as long as your account remains active and for a reasonable wind-down period after closure. Access to this data within our team is restricted to staff with a specific operational need.
Transaction references from your DANA wallet are stored as part of your account deposit and withdrawal records.
OVO payment activity linked to your account appears in your transaction log and is retained per our standard data schedule.
ShopeePay transfer references are recorded in the same account history view alongside other wallet activity.
Not every service you use when playing on onlin177 falls directly under this policy. Understanding which parts we govern — and which are managed by third parties — helps you know where to raise a question. Access and availability depend on local law and eligible regions.
Login sessions, password resets, and profile changes on onlin177 are fully within scope. We log these events as part of account security records you can request at any time.
Deposit and withdrawal references processed through DANA, OVO, or ShopeePay appear in your account history. The wallet platform itself operates under its own separate privacy terms.
Pages, game lobbies, and promotional material you browse on onlin177 are within scope for analytics data we collect to improve navigation and page load behaviour.
Payment processors, wallet providers, and any linked external services operate under their own privacy frameworks. We are not responsible for data practices outside the onlin177 platform.
You have several concrete actions available under this policy, and none of them require you to contact a regulator first. Start from your account dashboard after login — the account settings section shows the profile details we hold, including your registered contact information and linked payment references. From there you can update outdated contact details directly. If you want a copy of the transaction history we hold against your account, that record is visible in the transaction log tab inside your dashboard; for a formal data export or for records older than what the dashboard displays, raise a request through our support channel. If you believe a data point we hold about you is incorrect, the right path is to contact support with the specific field you want corrected and we will review it. Account closure requests are handled through the same support channel — closing your account initiates the data wind-down process described in the details section above.
Your transaction history and account profile data are visible in the dashboard after login. Check there first before raising a support request.
Profile fields such as registered email and linked wallet references can be updated directly in account settings, or by contacting support if a field is locked.
For a formal copy of data we hold beyond what the dashboard shows, send a request through our support channel with your account details.
Any question about how we handle a specific data point — what we hold, why, and how long — can be directed to our support team at any time.
If your question relates specifically to how we process your personal data, the channels below are the right place to start. For account-level data queries — transaction records, profile corrections, or closure requests — our support team handles these directly.
Open the chat widget from your account dashboard for direct assistance with data queries, account corrections, or privacy questions.
Send a written data request or privacy question to our support email. Include your registered account identifier so we can locate your records quickly.
The help section inside your account covers common privacy questions, data export steps, and how to update profile fields without contacting support.
Knowing the process behind this policy helps you make informed choices about your account. Our approach covers four practical areas: what data we hold and why, how long we keep it, who inside the team can access it, and what you can do if something needs to change.
We use session cookies to keep your login active and analytics cookies to understand how account pages perform. You can review cookie preferences through your browser settings at any time. We do not use cookies to track you across unrelated third-party sites.
Access to your account data inside our system is restricted to staff with a direct operational need. Login activity is logged so unusual access patterns can be detected and flagged for review.
Transaction records are kept for as long as applicable law in Indonesia or eligible jurisdictions requires. Profile data tied to an inactive account is reviewed for deletion after the wind-down period described in our full policy details.
To update, export, or request deletion of data we hold, contact support through live chat or email with your account identifier. We will confirm receipt and provide a timeline for the action.
These are the questions we hear most often about data, account records, and your privacy choices on onlin177.
We collect your registered email, account login activity, device identifiers used during sessions, and the transaction references generated when you deposit or withdraw through DANA, OVO, or ShopeePay. We collect only what is needed to operate your account and process your transactions.
Yes. Your transaction history and profile details are visible in your account dashboard after login. For older records or a formal data export, contact our support team through live chat or email with your account identifier and we will locate your records.
We share transaction references with the wallet platforms — DANA, OVO, ShopeePay — only to the extent needed to complete a payment you initiate. We do not sell your data. We may disclose data to law-enforcement or regulatory bodies where required by applicable law.
Account profile fields can be updated directly in the account settings section of your dashboard. If a field is locked, contact support with the specific detail you want corrected. Our team will review the request and confirm the change.
Transaction records are retained for as long as applicable law in Indonesia or eligible jurisdictions requires. Profile data for inactive accounts is reviewed for deletion after the wind-down period that begins when an account is closed. Active accounts retain data for the life of the account.
Closing your account initiates a wind-down process. Transaction records required by applicable law are retained for the legally mandated period. Other profile data is scheduled for deletion after the wind-down period ends. Contact support to start the closure process and ask about the specific timeline for your records.